FAQS

Got a question about how any of our templates, themes or assets work? Hopefully we've answered them below!

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Do I need any coding experience to use one of these themes?

You don't! There are no coding requirements on your part to get one of these themes or templates up and running on your site. All you'll have to do it apply the theme or template and then focus on content population.

You do have the option to add custom CSS to Squarespace and Shopify should you choose to however, we advise against doing this as it could break aspects of the theme / template you have purchased from us.

Do you provide any documentation on how to use the themes / templates?

We do yes! Each theme / template purchase comes with a "how to" document which details how to setup the theme / template and customise it to make it your own!

What is your refund policy?

Due to the immediate digital nature of our themes and templates sold at Ambedo Web, all sales are final and refunds/exchanges will not be provided as the items cannot be returned.

It is your responsibility to ensure you have read the product listing description in detail and checked the demo of the template / theme and asked any questions you have beforehand.

Do versions of Wordpress, Squarespace or Shopify matter?

On some platforms yes! Our themes and templates will specify the version number they are compatible with.

Currently this is only an issue for Squarespace, and our templates are made for Squarespace 7.1 onwards.

I'm just starting out, which platform is best for me?

This is an exciting time, and a very important question! Whilst it is an answer that only you can decide we recommend you take a read of our blog posts on the pros and cons of each platform, which also covers who might benefit more from which one.

The Pros and Cons of Shopify

The Pros and Cons of Squarespace

The Pros and Cons of Wordpress

It's also good to factor in your budget as each platform has different costs.

Whilst we try to make the same theme style available for each platform, due to the differences between Squarespace, Wordpress and Shopify this won't always be possible to get them all looking the same across each platform. If there's a theme you've got a keen eye for that is only available in one place, or one version of one of the themes is appealing to you this might also sway your decision too!

How do I download my purchase?

You can download your purchases at any time by logging into your Ambedo Web account which you created at checkout.

If you purchased an item that isn’t listed as “Instant Download”, please make sure you have provided your email address associated with that purchase (for it to be sent to you).